Microsoft outage affects Azure services impacting multiple users

On Friday, Microsoft said that its cloud services outage impacting services globally has been resolved. Late on Thursday, the company said that customers could experience issues including “failures with service management operations and connectivity or availability of services” with a host of Azure services and its Microsoft 365 suite of apps.

A number of Indian airlines including Indigo, Akasa Air, Air India Express and Spicejet were all said to be facing technical glitches around booking tickets and web check-in.

Microsoft 365 service posted an official update on X saying, “We’re investigating an issue impacting users ability to access various Microsoft 365 apps and services”.

Indigo informed customers that systems “across the network” were affected resulting in “increased wait times at our contact centres and airports”. Akasa Air has issued a similar alert warning that automated options to manage existing bookings were down. Spice Jet has also sent out a warning in the same vein.

Currently, affected airlines are doing manual check-ins and boarding processes at the airports.

A Reuters report shared that the London Stock Exchange had suffered an outage while a major low-cost U.S. airline called Frontier Airlines had to temporarily ground their flights because of the issue.

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